POLICIES OF DELIVERY OR SERVICE

POLICIES OF DELIVERY OR SERVICE

These Policies are valid for the WWW.PATTYSTRULOVIC.COM website (WELLNESS & YOGA BY PATTY STRULOVIC) and it is understood that at the time of purchasing any  of  our products and / or services, the user / CUSTOMER accepts the General Conditions of Use , Policies and Legal Terms specified below:

1.  OBTENTION OF THE PRODUCT AND / OR SERVICE

It is an essential condition that WELLNESS AND YOGA BY PATTY STRULOVIC be notified of any incident or claim that has been made during or after receiving the product and / or service, by notifying pattystrulovic@gmail.com by email within a maximum period of 48 hours since receipt of the product and / or service.

2.  RETURNS

The user / CUSTOMER will have a term of 48 HOURS, from the reception of the product and / or service, to send WELLNESS AND YOGA BY PATTY STRULOVIC any claim in relation to it. After that period, the products and / or services will be considered as accepted and compliant  by the CUSTOMER.

The claim must be made by e-mail to the address: pattystrulovic@gmail.com

3. CONSUMER GOOD GUARANTEES

WELLNESS AND YOGA BY PATTY STRULOVIC responds to any breaches of conformity that are manifested within two years of delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it. Previously, and since WELLNESS AND YOGA BY PATTY STRULOVIC is informed about the defective product, it will go through a quality control in which it is distinguished whether the defect corresponds to the use of the article or a manufacturing defect.

4.  EXEMPTION OF LIABILITY

WELLNESS AND YOGA BY PATTY  STRULOVIC, its shareholders, directors, legal representatives, proxies, employees, collaborators, agents, suppliers and affiliates will not be liable in any way for the information requested or received through our website, blog, emails, programs, services and / or products.

In no case WELLNESS AND YOGA BY PATTY STRULOVIC, its shareholders, directors, legal representatives, proxies, employees, collaborators, agents, suppliers and affiliates will be liable to any party for direct, indirect, special, incidental, equitable or consequential damages for the use or dependence on this website or blog, emails, programs, services and / or products, including, without limitation, any loss of earnings, personal or commercial interruptions,  personal injuries, accidents, incorrect application of information or any other loss, illness, disease or difficulty, or otherwise, even if we are expressly informed of the possibility of such damages or difficulties.

WELLNESS AND YOGA BY PATTY STRULOVIC strongly recommends that you consult with your doctor before beginning any exercise program. You must be in good physical condition and be able to participate and perform any physical activity or exercise.

WELLNESS AND YOGA BY PATTY STRULOVIC is not a licensed health care provider and declares that it has no experience in the diagnosis, examination or treatment of medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition.

The CUSTOMER / user must understand that, by participating in any exercise or exercise program, there is the possibility of physical injury. If you participate or acquire any program of physical training, physical discipline or exercises, you accept that you do so at your own risk, you voluntarily participate in these activities, you assume all the risks of injuries and by this means you agree to expressly free from any responsibility WELLNESS AND YOGA BY PATTY STRULOVIC, its shareholders, directors, legal representatives, proxies, employees, collaborators, agents, suppliers and affiliates of any claim, litigation, demand, loss, liability, compensation for prejudices, actions, or action processes, known or unknown, that may arise  as a result of the participation, acquisition, training or use of any product, workshop or service provided by WELLNESS AND YOGA BY PATTY STRULOVIC.

The information provided by WELLNESS AND YOGA BY PATTY STRULOVIC is not intended as a substitute for professional medical advice, diagnosis or treatment. Never ignore professional medical advice, or delay in seeking it, for something you have read on this or any website. Never trust the information on this or any website instead of seeking professional medical advice.

WELLNESS AND YOGA BY PATTY  STRULOVIC, its shareholders, directors, legal representatives, proxies, employees, agents and affiliates are not responsible for any advice, course of treatment, diagnosis or any other information, services or products that you obtain through this site .

WELLNESS AND YOGA BY PATTY STRULOVIC recommends you to consult with your doctor regarding the information contained on this website or through it. After reading articles,  watching videos or reading other content on this website, it is recommended that you review  the information carefully with your professional health care provider.

WELLNESS AND YOGA BY PATTY STRULOVIC makes every effort to ensure that its  products and services are accurately represented and their potential outcome. There is no guarantee that the user / CUSTOMER experiences the same results as other users and / or CUSTOMERs and therefore, accepts the risk that the results of the requested coaching or advice, training or workshop may differ according to the individual.

WELLNESS AND YOGA BY PATTY STRULOVIC and its shareholders, directors, legal representatives, proxies, employees, agents, suppliers and affiliates, do not guarantee the level of success that the user / CUSTOMER can experience, and the user / CUSTOMER accepts the risk that results are different for each individual. The testimonials and examples provided are exceptional results, which do not apply to the average buyer, and are not intended to represent or guarantee that someone will achieve the same or similar results.

The success of each individual’s health, fitness and nutrition depends on their background, dedication, desire and motivation. As with any health-related program or service, its results  may vary and will be based on many variables, including, but not limited to, their individual ability, life experience, unique genetic and health profile, starting point, experience and level of commitment.

WELLNESS AND YOGA BY PATTY  STRULOVIC, its shareholders, directors, legal representatives, proxies, employees, agents, suppliers and affiliates cannot guarantee its future results and / or success. Nor can guarantee that you will maintain the results you experience if you do not continue to follow the program. We are not responsible for your actions.

The use of our information, products and services must be based on your own due diligence and you agree that WELLNESS AND YOGA BY PATTY STRULOVIC, its shareholders, directors, legal representatives, proxies, employees, agents, suppliers and affiliates are not responsible for any success or the failure that is directly or indirectly related to the purchase  and use of our information, products and services.

We present real-world experiences and ideas about other people’s experiences for illustrative purposes only.

The testimonials, examples and photos used are from real CUSTOMERs and results they achieved personally. Each CUSTOMER has approved these testimonials, examples and photos to use in materials to talk with our program, service and / or product capabilities, but they are not intended to represent or guarantee that current or future CUSTOMERs will obtain the same or similar results. . Rather, these CUSTOMER stories represent what is possible with our programs, services and / or products.

WELLNESS AND YOGA BY PATTY STRULOVIC cannot guarantee the reliability, usefulness or veracity of the services or information provided through the Website. Consequently, WELLNESS AND YOGA BY PATTY STRULOVIC does not guarantee nor is responsible for: (i) the continuity of the contents of the Website; (ii) the absence of errors in such content or products; (iii) the absence of viruses and / or other harmful components on the Website or on  the server that supplies it; (iv) the invulnerability of the Website and / or the impregnability of  the security measures adopted therein; (v) the lack of utility or performance of the contents and products of the Website; (vi) the damages or losses caused, to itself or to a third party, by any person who violated the conditions, rules and instructions that WELLNESS AND YOGA BY PATTY STRULOVIC establishes on the Website or through the violation of the security systems of the same.

However, WELLNESS AND YOGA BY PATTY STRULOVIC declares that it has taken all the necessary measures, within its possibilities and the state of technology, to guarantee the functioning of the Website and prevent the existence and transmission of viruses and other harmful components to the users. If the User is aware of the existence of any illicit content, illegal, contrary to the laws or that could be an infringement of intellectual and / or industrial property rights, he must immediately notify WELLNESS AND YOGA BY PATTY STRULOVIC so that it can proceed to the adoption of the appropriate measures.

4.- CONFIDENTIALITY

WELLNESS AND YOGA BY PATTY STRULOVIC guarantees the security of its CUSTOMERs’ information, which travels in an encrypted way to our secure site and is managed in such a way that it cannot be deciphered by agents external to us.

5.- AVAILABILITY AND PRICES

Prices are expressed in American Dollars according to the reference exchange rate on the day of the transaction. They may also be subject to change without notice.

WELLNESS AND YOGA BY PATTY STRULOVIC ensures the availability of the products and services shown on the portal.

If there is an inconvenience due to lack of availability, WELLNESS AND YOGA BY PATTY STRULOVIC will inform its CUSTOMERs in a timely manner, by email of our CUSTOMER Service, about this situation beyond our control, indicating the estimated delivery time.

6.- DELIVERY SCHEDULES

The opening hours for receiving purchases of products and / or services through the

WELLNESS AND YOGA BY PATTY STRULOVIC portal (www.pattystrulovic.com) are: 24 hours / 7 days a week

7.- PAYMENTS

The CUSTOMER is obliged to pay / settle / cancel the purchase order for the products and / or services made through the WELLNESS AND YOGA BY PATTY STRULOVIC portal (www.pattystrulovic.com) in full.

The type of payment is by VISA OR MASTERCARD credit card

8.- ORDER POLICIES

The CUSTOMER must provide the complete details of the recipient’s address. In case the CUSTOMER does not have the complete address, the CUSTOMER can be supported to look for the address, as long as this is a business address, company or places that, due to their commercial, assistance or governmental nature, are of public interest, for these purposes, the CUSTOMER must provide at least the telephone number, email address and contact name.

WELLNESS AND YOGA BY PATTY STRULOVIC reserves the right not to deliver information to the CUSTOMER if he has incurred in the delivery of partial or misleading information about his identity.

9.- DELIVERY POLICIES

When buying a product and / or service from WELLNESS AND YOGA BY PATTY  STRULOVIC, the user will have immediate access to the product and / service. The estimated delivery time is 1 HOUR.

10.- CANCELLATIONS

O n c e   t h e   P u r c h a s e   O r d e r   h a s   b e e n   s e n t   a n d   p r o c e s s e d ,   t h r o u g h   o u r

WWW.PATTYSTRULOVIC.COM  portal  (WELLNESS  &  YOGA  BY  PATTY  STRULOVIC),

cancellations of any purchase order will be accepted within the following 48 hours of request.  To cancel your purchase order or any of the items, the CUSTOMER must contact WELLNESS AND YOGA BY PATTY STRULOVIC through the CUSTOMER Service Center, to the email pattystrulovic@gmail.com

11.- LIMIT AND LIABILITY

Use of cards without authorization of the owner or stolen.

WELLNESS AND YOGA BY PATTY STRULOVIC, its directors, dignitaries, shareholders, collaborators, and the like, are not responsible for purchases made with credit cards without prior authorization from the owner or that have been stolen; It is understood that the person who makes the purchase through our web portal is fully authorized to carry out the transaction and, therefore, WELLNESS AND YOGA BY PATTY STRULOVIC cannot deny its processing.

Making transactions online without the prior consent of the owner or with stolen cards constitutes a fraud which is punishable by Panamanian law.

Payment not recognized for disagreements with the service or ignorance of the payment method

WELLNESS AND YOGA BY PATTY STRULOVIC sends information via email to its CUSTOMERs regarding their credit card payment providers. WELLNESS AND YOGA BY PATTY STRULOVIC is affiliated with a Financial Institution with high standards at the regional level, which provides us with credit card collection, serving as its sole responsibility to be a secure collection agent for our CUSTOMERs with the issuing bank of the card. You  are informed that your bill will show the purchase charge under the name of WELLNESS AND YOGA S.A.

WELLNESS AND YOGA BY PATTY STRULOVIC does not accept under any circumstances, any payment not recognized by the CUSTOMER, for lack of knowledge of the  form  of  collection or for disagreements with delivery. The fact of establishing a claim with the bank, ignoring its purchase, implies a suspicion of potential fraud; so that with the information of the order, signature of receipt of the order by the recipient, there will be sufficient evidence to  support the claim that is filed. It will be of vital importance that the CUSTOMER always contact WELLNESS AND YOGA BY PATTY STRULOVIC to clarify any point.

12.- CONSUMER PROTECTION

WELLNESS AND YOGA BY PATTY STRULOVIC undertakes to abide by the provisions of the Consumer Protection and Defense Law and the guidelines regarding privacy policies.

13.- NOT EXPECTED

Any situation not foreseen in these policies will be resolved by our CUSTOMER Service Center. At all times it will be verified under the philosophy of maximum CUSTOMER satisfaction, compliance with our agreements, under the understanding that there will be agents external to us that will prevent us from fulfilling our purpose.